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NICEPAY Payment Solutions
Customer Journey Template


Virtual Account
Last update January 2022
How-to Instructions for payment via ATM, Mobile Banking and Internet Banking.
EN ID
Convenience Store
Last update March 2020
How-to Instructions for payment via Convenience Store (Indomaret and Alfamart Group).
EN ID
E-Wallet
Last update September 2021
How-to Instructions for payment via OVO, DANA, LinkAja and E-Wallet ShopeePay
EN ID
Pay Loan
Last update March 2020
How-to Instructions for payment via Akulaku and Kredivo
EN ID
QRIS
Last update Mei 2023
How-to Instructions for payment via QRIS
EN ID

Release Information
Version History

NICEPAY Add QRIS Customer Journey
19 Mei 2023
NICEPAY Add Ewallet Customer Journey
20 September 2022
NICEPAY Bank DKI Customer Journey
07 Juny 2022
NICEPAY Update Mandiri Customer Journey
20 January 2022
NICEPAY Mandiri and BJB Customer Journey
30 November 2021
NICEPAY E-Wallet ShopeePay Customer Journey
06 September 2021
NICEPAY BJB Customer Journey
23 August 2021
NICEPAY Major Update
10 June 2021
NICEPAY Major Update
13 March 2020
NICEPAY BNI Customer Journey
11 November 2018
NICEPAY Danamon Customer Journey
11 November 2018
NICEPAY PRIMA Customer Journey
12 September 2018
NICEPAY ALTO Customer Journey
12 September 2018
NICEPAY ATM Bersama Customer Journey
12 September 2018
NICEPAY CIMB Customer Journey
31 August 2018
NICEPAY Convenience Store Customer Journey
01 August 2018

NICEPAY Danamon Customer Journey
13 April 2017
NICEPAY CIMB Customer Journey
08 March 2017
NICEPAY BRI Customer Journey
16 November 2016
NICEPAY BNI Customer Journey
03 November 2016
NICEPAY BNI SMS Banking & Mobile Banking
12 July 2016